I am looking for a product that is not listed on your site.
We seek to make a catalog of parts, accessories and consumables as complete as possible but you can look for products that we do not present for sale.
In the case of official Honda parts, as a dealer, we have access to 100% of the references of your bike even if we do not put them all online.
This is valid for both recent and older models!In the case of other manufacturers, we may have missed something or prefer quality suppliers we fully trust.
In any case, only one thing to do: contact us! We will be happy to help you find your happiness and talk about your bike with you!
What are your delivery times ?
The issue of deadlines is important and we understand that our customers are very vigilant about this. In our case, the delays vary according to the stocks, the delays of restocking and the time of transport until your place of delivery.
Each product sheet is set to indicate whether a product is in stock or to indicate the average time of replenishment of the supplier. This period can sometimes be significantly shorter or longer, hence the "shipment expected" formula.
Then, it is necessary to add the delivery time by the carrier. For France, it is 24h or 48h, for abroad, it varies according to the country in the traditional delays of the Post.
Do you ship anywhere in the world ?
We deliver to a large number of countries with some limitations inherent to logistics, cost or customs issues.
We do our utmost to make things possible, so it is likely that this list is changing.
Are purchases on your store secure ?
Our sites now have thousands of satisfied customers with our products and order processing. We attach great importance to ensuring maximum security in the order / payment procedures as well as the quality of the products you receive.
In case of problems, our customer service will help you with kindness as soon as possible.
What payment methods are available ?
The preferred means of payment is the creditcard, whose use is now secured by encryption technologies. We offer two payment providers with CB: Paypal (which also allows to pay by direct debit from bank account or Paypal balance) and Stripe.
We also accept bank transfers and checks (for our French customers). In these cases, for obvious reasons of insurance, the departure of your order is deferred from the time of collection of the payment.
I need information before ordering, how to contact you ?
You will find on the site a contact form with three main "subjects", it allows you to join us quickly and gives you the guarantee of a follow-up of your request. We are also reachable by phone from Tuesday to Saturday from 8h to 12h and from 14h to 19h (18h on Saturday).
Finally, a live chat is available according to the availability of our services. If this is the case, a speech bubble appears at the bottom of the site and lets you start the discussion.